Terms of Service

Last updated: 31 October 2026

These Terms of Service govern your use of AppointList, the online appointment and document-request system of Ilocos Sur Polytechnic State College (ISPSC). By creating an account or using the system, you agree to these terms. If you do not agree, please do not use the system and transact with the Registrar's Office in person instead.

1. Who may use the system

• Currently enrolled ISPSC students and alumni who need school documents.
• Registrar's Office personnel and authorized administrators who process requests.

You must provide accurate, current, and complete information when you register, and keep it updated. Accounts created with false information, or by someone other than the student, may be suspended and the related requests cancelled.

2. Your account

• You are responsible for keeping your password confidential and for all activity under your account.
• One account per student. Do not share, sell, or transfer your account.
• Tell the Registrar's Office immediately if you suspect unauthorized access to your account.
• We may suspend or deactivate an account that violates these terms or is used to abuse the system.

3. Document requests

• Submitting a request does not automatically release a document. Requests are subject to verification and approval by the Registrar's Office.
• The fees shown are estimates based on the documents you selected. The final amount is confirmed by the Cashier upon payment.
• You are responsible for the accuracy of the details you submit (name, student number, course, purpose, graduation details). Requests with incorrect details may be rejected and must be refiled.
• Do not file duplicate or fraudulent requests, or request documents for another person without written authority.

The processing and release of academic records follow ISPSC's own rules on student records, including rules on who may request a document and what identification or authorization is required. These terms do not replace those rules.

4. Appointments and time slots

• Each appointment slot is limited and is reserved for one request at a time.
• Please arrive on time and bring the requirements indicated for your request and a valid ID.
• If you cannot attend, cancel or reschedule from your dashboard so the slot can be given to another student.
• Repeated no-shows or slot-hoarding may lead to restrictions on booking.
• Appointments may be moved or cancelled by the Registrar's Office for holidays, emergencies, or operational reasons; you will be notified through the system.

5. Payments

Payments are made at the Cashier following the College's existing procedures. The system records the assessed fees and the official receipt number but does not process online payments or store card or bank details.

6. Acceptable use

You agree not to:

• Access another person's account or data, or attempt to bypass role restrictions.
• Interfere with the system's operation, probe it for vulnerabilities without written permission, or introduce malicious code.
• Use automated tools to mass-submit requests, mass-book slots, or harvest data.
• Upload or enter unlawful, abusive, or misleading content.
• Use the system for any purpose other than requesting school documents and booking the related appointment.

7. Availability of the system

We aim to keep the system available, but it may be unavailable during maintenance, updates, network or power interruptions, or events beyond our control. We do not guarantee uninterrupted or error-free operation, and we are not liable for delays caused by these interruptions. Urgent transactions can still be made in person at the Registrar's Office.

8. Notifications

By registering, you agree to receive transactional messages about your requests and appointments through email, SMS to the mobile number you provide, and in-app notifications. These are service messages, not marketing. Keep your contact details updated so we can reach you.

9. Intellectual property

The system, its design, and its content belong to ISPSC or are used with permission. You may not copy, modify, or redistribute them without written consent. Your own submitted information remains yours, and we process it as described in our Privacy Policy.

10. Privacy

Our handling of your personal information is described in the Privacy Policy, which forms part of these terms.

11. Suspension and termination

We may suspend or terminate access when these terms are violated, when required by school policy or law, or to protect the system and other users. You may stop using the system at any time; records already created are retained as described in the Privacy Policy.

12. Changes to these terms

We may update these terms to reflect changes in the system, school policy, or the law. The "Last updated" date shows the current version. Continuing to use the system after an update means you accept the revised terms.

13. Governing rules and contact

These terms are governed by the laws of the Republic of the Philippines and the policies of Ilocos Sur Polytechnic State College. For questions about these terms, contact the Registrar's Office.